Privacy Policy

At TLLS SDN BHD, we respect and protect the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or make a purchase on our website, we may collect the following information:

  • Name

  • Contact number

  • Email address

  • Billing and delivery address

  • Payment information (processed through secure third-party payment gateways)

  • Order history and purchase information

  • IP address and browsing activity on our website

This information is collected to help us process orders and improve our services.

2. How We Use Your Information

Your information may be used for the following purposes:

  • To process and fulfill your orders

  • To arrange delivery of purchased products

  • To communicate with you regarding your orders

  • To improve our website and customer experience

  • To send promotional updates or offers (only if you opt in)

We will only use your information for legitimate business purposes.

3. Payment Security

All payments made on our website are processed through secure third-party payment providers. TL Wine Shop does not store your credit card or banking information.

Payment gateways may include services that comply with industry security standards.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties when necessary, including:

  • Payment gateway providers

  • Delivery and courier services

  • Website service providers

These parties are required to keep your information confidential.

5. Cookies

Our website may use cookies to enhance user experience and analyze website traffic.

Cookies help us:

  • Remember your preferences

  • Improve website functionality

  • Understand how visitors use our website

You may disable cookies through your browser settings if you prefer.

6. Age Restriction

Our website sells alcoholic beverages and is intended only for individuals aged 21 years and above in accordance with the laws of Malaysia.

We do not knowingly collect personal information from individuals under the legal drinking age.

7. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

However, no online system can guarantee absolute security.

8. Prohibition Notice (Alcohol Sales)

In accordance with Malaysian law and religious guidelines, the sale of alcoholic products is strictly prohibited to Muslim customers.

By purchasing from this store, you confirm that you are non-Muslim and legally permitted to buy and consume alcoholic beverages in Malaysia.

The seller reserves the right to cancel any order that does not comply with this condition.

9. Changes to This Policy

TL Wine Shop reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

TL Wine Shop
146 , 148 & 150 , Jalan Sultan Iskandar 30000 Ipoh , Perak , Malaysia
Email: (tlwinecheese@gmail.com)
Phone: (014-3749384 )